Course Details
Aim of the Course
This course will enable you to practice the skills needed for building strong relationships and improve your communication and influencing skills, in order for you to achieve your goals. Now you will be able to highlight the difference between positional and personal power; you'll be shown how to employ specific skills and strategies to influence others, by building trust and commitment – rather then relying on any position of authority.
Learning Outcomes
At the end of the course delegates will be able to:
- Recognise how to use body language and non-verbal communication to their advantage
- Evaluate the motivations of others
- Recognise how to use the learning style and management style of others in order to influence
- Use influencing skills at meetings and during presentations
- Deal with conflict strategies and turn these around
- Build effortless rapport
- Identify how to build networks in and out of the workplace
- Recognise how to build trust with people
Who Should Attend?
- Anyone who needs to influence others in order to achieve their goals
- Managers who are responsible for diverse teams
- Staff who need to put their point across in a persuasive and convincing manner
- Staff who feel that others influence them all of the time and this needs to change
- Managers who need to manage the expectations of others
Duration
- ½ or 1 day
