Business Situation Analysis
- External and Internal to the organisation
- Tools and techniques to assist process
- Benchmarking
- Primary and secondary research
Objective Setting
- Developing a clear vision
- Developing a mission
- Setting Realistic and Stretched Goals and Objectives
- Sensitivity and evaluating risk(upside and downside)
- Financial Modelling
Strategy Development
- Strategic choice
- Using Tools and Techniques to assist process
- Functional Strategy and interrelationships
- Marketing, Operations, HR, Information, Finance etc
- Marketing Strategy – segmentation, targeting, positioning, marketing mix
- Operations Strategy – alignment and focus
Strategy Implementation
- Best Practice models and framework
- Communications
- People engagement and involvement
- Critical Success Factors
Performance Measurement
- Identification of Key Performance Indicators
- Creating an appropriate management information system
- Dashboard
Managing Change and Project Management
- Project management tools, techniques and skills
- Teamwork, roles and goals
- External resource and their management
- Identification of barriers and driving forces for change
- Engaging and motivating your people
